We offer free domestic shipping on orders over $99 and 30% off international shipping on orders over $250. Domestic shipping covers all 50 states, Washington D.C. and APO addresses. All other destinations fall under the international shipping offer. Some exclusions apply; see the full details below.
Shipping discounts are automatically applied during checkout based on the sub-total of your order and eligibility of items in your shopping cart. Free or discounted shipping only applies to the standard shipping method and not upgraded services.
Shipping Carriers and Services
AMS Ducati will determine the shipping carrier and service for orders that qualify for free or discounted shipping. We use a range of available services from the following carriers: USPS, UPS, FedEx and DHL. If you require a specific shipping carrier or service we will attempt to accommodate under the free or discounted shipping program. If the shipping method requested is more expensive than our selected shipping method you will have the option to pay the difference between the two. This will be handled by our support team on a case-by-case basis.
Orders that qualify for free or discounted shipping will be shipped in a single package (whenever possible). If there is a backorder or special order and you would like to split the order into multiple shipments we are happy to accommodate, but you will be responsible for any additional shipping charges.
Exclusions from Free or Discounted Shipping
The following items typically do not qualify for free or discounted shipping. We've attempted to identify these items in our catalog so they will automatically be excluded, but we reserve the right to adjust shipping manually after the order has been placed for oversize items that were unidentified. We will get your approval prior to charging the difference to your payment method.
If your order contains items that both do and do not qualify for free or discounted shipping we will only charge shipping for the items that do not qualify. Qualified items still ship free.
Please read our shipping policies support page as well. It contains further details on shipping, insurance, tracking and more - much of which also applies to shipments that qualify for free or discounted shipping.
Contact AMS Ducati Dallas
Our online staff would love to hear from you. Whether you have questions or just some feedback, shoot us an email or give us a call and let's get started working together.